AskMyGP is an online consultation tool that helps GPs/ANPs manage patient requests and queries through digital triage. AskMyGP makes it easier for patients to talk to their doctor and help GPs to prioritise and deliver care through message, phone and also video.
07:45 -09:00 – Ask My GP open Monday – Friday
Ask My GP is open 07:45 – 09:00 Monday – Friday, for all GP and Advanced Nurse Practitioner requests, to avoid the initial 8 am rush. The phone lines and practice opening time remain the same at 8am.
This will allow the person triaging more time to ensure those with greater clinical need are allocated the earliest opportunity to be seen I.e., Same day appointments or it may mean an appointment at a later date.
After 09:00
After 09:00 when Ask My GP is closed and you feel that you need a same day urgent appointment, then please contact the surgery and one of the team will assist.
Can I submit anything when it’s closed after 09:00?
Ask My GP remains open for the following 24/7:
Sick Note requests, Medication requests, Practice Nurse appointment requests, change of details, Travel vaccinations and cancelling appointments. These will be dealt with during normal working hours 08:00 to 18:30 Monday to Friday.
What if I do not have access to Ask MY GP?
We are still asking patients to submit requests via Ask MY GP and we will continue to assist all patients who do not have access via the telephone.
Any response from the Practice will be on your Ask My GP account including appointments booked, so please check for responses.
